House Of Staunton Reviews

The House of Staunton accepts various forms of payment. These include Credit/Debit Cards such as VISA, MasterCard, Discover, and American Express. They also accept PayPal and Amazon Pay. Other methods of payment include Money Orders (in US Dollars), Personal Checks, and Money Wires (on purchases over $200.00). The House of Staunton also offers a flexible payment program, commonly referred to as Layaway, that allows customers to make payments on purchases over time. There is a minimum purchase of $300 US Dollars (excluding shipping) to start a layaway. For any queries, customers can reach out to them via email at sales@houseofstaunton.com.

"Houseofstaunton.com" is an American chess retail store that specializes in wooden chess sets. The store offers a wide array of chess products that cater to every chess player's needs. The price range of the products varies from low, mid-range, to luxury and rare collectibles. The top-of-the-line wooden chess sets are especially expensive, and they also offer some of the rarest and collectible items like the Mammoth Ivory chess set. However, to cushion the costs of their products, the store has devised schemes and promotions. They accept various forms of payment including Credit/Debit Cards (VISA, MasterCard, Discover, American Express), PayPal, Amazon Pay, and other methods like Money Orders (in US Dollars), Personal Checks, and Money Wires (on purchases over $200.00). They also offer a very flexible payment program (commonly referred to as Layaway) that allows customers to make payments on purchases over time, with a minimum purchase of $300 US Dollars (excluding shipping) to start a layaway. It's worth noting that any additional fees, such as GST, duties or VAT are not included in the shipping cost. These fees are the responsibility of the customer. For custom-made products, a minimum 50% deposit or full payment may be required before production begins. Production times may vary depending on the order queue.

At House of Staunton, customers have 30 calendar days from the date the order is shipped to submit a return request or notify the company about the wish to return an item. Once the return request is approved, customers have two weeks (14 calendar days) from the date of RMA (return merchandise authorization) notification to have the item returned to the company and in its possession. An RMA # is required for all returns. Packages without an RMA # clearly marked on the outside will be refused.

For orders placed between November 15 and November 30, there is an extended return period until December 31 of the current calendar year. The same conditions apply regarding the RMA # and the two-week return period after approval.

If a customer decides to return an item, it is subject to the following conditions: All shipping charges, including those paid to originally receive the package, are not refundable. If the original order received a free shipping promotion, the amount paid by the company to ship the order will be deducted from any potential refund. All returned orders are subject to a 25% restocking fee, which will be waived if the item is being returned for an exchange or store credit. The restocking fee is not applicable for returns on damaged or defective merchandise. Customers are responsible for all shipping charges associated with the item return. Items must be packed carefully and shipped via a method that is insured, trackable, and requires signature for delivery.

Regarding the shipping policy, the company offers free ground shipping on media orders over $25 and on orders over $100, excluding clearance, shopworn, imperfect, or otherwise marked items. When shipping internationally, the company only ships via trackable methods provided by either DHL, FedEx, or the United States Postal Service. The company will not ship via any method that is not trackable. This is necessary to meet the standard credit card requirement that all sellers must be able to provide proof of delivery on all shipments. Any additional fees assessed by the customer's country's customs department are beyond the company's control and are the customer's responsibility. The company is required by U.S. Customs exporting regulations to declare the appropriate value on every international shipment.

Houseofstaunton.com is known for its Chess Sets, Chess Boards, and Chess Pieces. They offer a wide range of products across all budgets, from plastic sets to luxurious heirloom chess sets. Some of the popular products include the 1820 Thomas Lund English Chess Pieces, the Anglo-Dutch Reproduction Luxury Bone Chess Pieces, and the Dubrovnik Series Chess Pieces. They also offer the Queen's Gambit Inspired Standard Traditional Chess Board and the Burnt Zagreb '59 Series Chess Set, Box, & Board Combination. Other notable products include the Fitted Coffer Chess Box in Bird's Eye Maple and the Camaratta Signature Championship Chess Table. They also have the DGT Pegasus Chess Board (e-Board) which is a wireless Bluetooth board with a USB charger. In addition to these, they have a range of new products and books for pre-order like Boris Spassky’s Best Games 1 The Rising Star, Understanding Chess Exchanges, and Endgame Labyrinths. They also offer Free Worldwide Shipping on over 500 items. Please note that this information is based on the latest available data and may vary.